City Sprint

Following redlight signals around business viability the team was asked by the investors to conduct commercial & operational due diligence prior to any further investment.

A turnaround plan was accepted by the investors & we were engaged to deliver it.

City Sprint

Following redlight signals around business viability the team was asked by the investors to conduct commercial & operational due diligence prior to any further investment.

A turnaround plan was accepted by the investors & we were engaged to deliver it.

Our impact

Deliverables

Delivery of a companywide transformation plan resulted in the immediate stabilisation of the business & subsequent improvement in bottom line profit > £10m p.a. Key elements being:

  • Transformation plan delivered, resulting in significant improvements in the core strategic areas of Courier, IT, Service, Sales & People.

  • Implementation of a leaner more agile operating model, resulting in substantial efficiency savings and improvements in service & staff engagement

  • Head office right-sizing with a reduction of headcount (c20%) and the removal of prime Central London office space

  • Commercial pricing review implemented ; customer terms renegotiated with improvements delivering c£1.5m p.a

Satus:
Realised

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