City Sprint
Following redlight signals around business viability the team was asked by the investors to conduct commercial & operational due diligence prior to any further investment.
A turnaround plan was accepted by the investors & we were engaged to deliver it.
City Sprint
Following redlight signals around business viability the team was asked by the investors to conduct commercial & operational due diligence prior to any further investment.
A turnaround plan was accepted by the investors & we were engaged to deliver it.
Our impact
Deliverables
Delivery of a companywide transformation plan resulted in the immediate stabilisation of the business & subsequent improvement in bottom line profit > £19m p.a., eventually resulting in a successful sale to DPD for c.£240m.
Key elements being:
Transformation plan delivered, resulting in significant improvements in the core strategic areas of Courier, IT, Service, Sales & People.
Implementation of a leaner more agile operating model, resulting in substantial efficiency savings and improvements in service & staff engagement
Head office right-sizing with a reduction of headcount (c30%) and the removal of prime Central London office space
Commercial pricing review implemented ; customer terms renegotiated with improvements delivering c£2m p.a
- Satus:
- Realised
