Menzies (2019)

With its core market (newsprint) in long term structural decline Menzies engaged us to review its entire operations. The objective was to identify and execute an efficiency programme and reduce costs to offset the impact of these volume declines. 

Menzies (2019)

With its core market (newsprint) in long term structural decline Menzies engaged us to review its entire operations. The objective was to identify and execute an efficiency programme and reduce costs to offset the impact of these volume declines. 

Our impact

Deliverables

Detailed analysis and subsequent execution was undertaken across 30 Branches appraising existing structures, productivity and operating models thereby delivering £5m+ of profit improvement via:

  • A restructure and flattening of management operating structures.

  • Right sizing of the call centre and development of customer intranet app to divert more call traffic.

  • 17 tenders undertaken in Procurement and a better utilisation of redundant operational property space.

  • Activity based efficiency programme adopted with 3rd party contractors and packing operation

Satus:
Realised

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